CUSTOMER CARE

 

Have any questions or concerns? We’re always ready to help! Call us at (424) 285-4309 or send us an email at glamdollzboutique1@gmail.com

FAQ

 
How do I track my order?
 

All of my Glam Dollz you will receive a tracking number by email...xoxo

 

 

 

What are your delivery options?

DOMESTIC USA Shipping! The fee for shipping is a flat rate of $7.95.  At this time we only have Ground Shipping available. Expected arrival 5-7 business days after your order is received & payment is fulfilled. All orders are shipped 1-3 days of fulfillment of payment, excluding weekends and holidays. If you would like to add more security to your delivery we have added a second option for the Standard Shipping with Signature Required at the time of delivery. The fee for Standard Shipping with Signature Required is $10.95. If your purchase is over $100 we will ship your items for FREE. All purchases over $100 will be a Signature Required for delivery.

STANDARD SHIPPING — $7.95 Flat Rate

STANDARD SHIPPING w/ SIGNATURE REQUIRED --- $10.95 Flat Rate

FREE SHIPPING--- All Domestic orders over $100 with Signature Required

PICK-UP-- FREE option is ONLY for the local area customers.

INTERNATIONAL Shipping; Flat Rate Fee $18.95 up to 2 lbs. Anything over 2.01 lbs -40 lbs is $39.99 Ships to the UK, Canada, Australia, Belgium, France, Germany, Ireland, Netherlands, & Spain. Expected arrival 8-10 business days after your order is received & payment is fulfilled. We are not responsible for customs taxes or fees.

International--$18.95 for up to 2 lbs. 2.01 lbs-40 lbs is $39.99

 

Any orders over $100 will require a signature for delivery!

 

 

 

How do I return items?
All sales are final dollz.......xoxo
 
How can I contact your couriers?
You may check your tracking numbers and contact your local postal service.

 

 

 

Do you provide International delivery?
Yes, we do ship internationally you will just have to pay for shipping.

 

 

 

What is your returns policy?
 

All sales are final dolls no returns sorry dollz....xoxo

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